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Welcome to HappyStim-USA.com. 
  
Below is listed some information that we hope you will find helpful about our company. 
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Our Specialty: - Conductive Rubber and Conductive Rubber Products.  In addition to our unique conductive rubber, you will find a large assortment of products that have been manufactured using our tubing and flat rubber.  These include all types of cock and ball products for strapping, looping, lassoing  and inserting (both for male and female use).s
Shipping:  Except for a few of our larger and heavier items and some items for overseas shipping, we do not charge a shipping and handling fee.  We have tried to price all of our products to absorb these costs.s
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Warranties: Our products carry a one-year warranty against defects in material or workmanship with proof of purchase.  This is in addition to any of the manufacturers warranties that might be included with the product as is the case with power boxes.  If you happen to find a defect in a product, please notify me at gary@happystim-usa.com and explain the problem.  If you can send pictures of the defect, that will be a big help as I can forward it on to the vendor or manufacturer.  Many times you will also be asked to return the product either to us or directly to the vendor or manufacturer.  This may help them determine if they need to make changes to their product.
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Fax Orders: We do take orders by fax.  Simply go to our website estore and add the items you wish to order in the shopping cart.  Once you have completed your order, go to the checkout part of the site and continue until you get to the payment page.  At the top of the page you will see a drop-down box with your order total in it.  To expand the details of your order click on the small upside down blue carrot icon and the details of your order will appear along with any shipping fees for any heavier items you may have ordered.  Next, complete the payment information portion of the form just below the details of your order, making sure that everything is accurate and complete.  Don't forget to enter a valid email address so that we can contact you if necessary.  Print this page and fax it to us at (618) 343-4344.  Once we receive the order, we will email you a confirmation that we received it and assign it Order Number.  Once processed a copy of your credit card receipt along with a shipping notification will be sent to your email address.  To be sure that your order was received, it is always a good idea to send us an email (gary@happystim-usa.com) letting us know that you did send a fax.  Once in awhile, an error may occur and the order may not come through.
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Order by Phone: You are always welcome to place an order by calling us directly between the hours of 9:00 AM to 7:00 PM - 7 days a week.  In the event that we are unable to answer your call, your order is important to us.  Leave your name and a phone number where we can reach you on the voice mail.  We will return the call just as soon as possible.  Please have your order items available, as well as your credit card information and an email address for quicker service.  Our phone number is (618) 343-4344.
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Money Orders:  Several of our customers do order by sending money order along with their order details.  This may be done for privacy reasons and we certainly understand.  To place an order using this method, follow the same instructions as above for a fax order and print the order information to enclose with your money order.  Make money orders payable to G&J Sales and Marketing and send them to P.O. Box 526, Maryville, IL  62062-0526. Once we receive your order, an email will be sent verifying your order and an Order Number will be assigned to it as reference.  Once your order is processed, you will receive a shipping notification with a tracking number.  Again, be sure to enclose an email address so that we can send you this information.  
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We are proud members of www.SmartStim.com: webassets/SSLogo.gif


P.O. Box 526, Maryville, IL  62062-0526
www.customerservice@happystim-usa.com

We gladly accept the following credit cards as well as PayPal payments at our E-Store.  All payments are processed by PayPal.
 
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