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Welcome to HappyStim-USA.com. Below is listed some information that we hope you will find helpful about our company. space Our Specialty: - Conductive Rubber and Conductive Rubber Products. In addition to our unique conductive rubber, you will find a large assortment of products that
have been manufactured using our tubing and flat rubber. These include all types of cock and ball products for
strapping, looping, lassoing and inserting (both for male and female use).s Shipping: Due to the drastic increases in postage
rates over the past two years, it has become necessary for us to now charge a shipping fee with orders. We used to absorb
these costs, but with low margins on most of our products and the additional PayPal and credit card Merchant fees we have
to pay, it was becoming impossible to make enough profit to cover costs. Shipping is now a percentage of the total sale.
In some cases, if we notice that you overpaid versus what the actual cost of shipping was, we will refund the difference back
to your account and you will be notified. In other cases, we will upgrade to Priority Mail instead of First Class mail.
space Warranties: Our products carry a one-year warranty against defects in material or workmanship with proof of purchase. This is in addition to any of the manufacturers warranties that might be included with the product as is the case with power boxes. If you happen to find a defect in a product, please notify me at gary@happystim-usa.com and explain the problem. If you can send pictures of the defect, that will be a big help as I can forward it on to the vendor or manufacturer. Many times you will also be asked to return the product either to us or directly to the vendor or manufacturer. This may help them determine if they need to make changes to their product. space Fax Orders: We do take orders by fax. Simply go to our website estore and add the items you
wish to order in the shopping cart. Once you have completed your order, go to the checkout part of the site and continue
until you get to the payment page. At the top of the page you will see a drop-down box with your order total in it.
To expand the details of your order click on the small upside down blue carrot icon and the details of your order will appear
along with any shipping fees for any heavier items you may have ordered. Next, complete the payment information portion
of the form just below the details of your order, making sure that everything is accurate and complete. Don't forget
to enter a valid email address so that we can contact you if necessary. Print this page and fax it to us at (618)
343-4344. Once we receive the order, we will email you a confirmation that we received it and assign it
Order Number. Once processed a copy of your credit card receipt along with a shipping notification will be sent to your
email address. To be sure that your order was received, it is always a good idea to send us an email (gary@happystim-usa.com) letting us know that you did send a fax. Once in awhile, an error may occur and the order may not come through. space Order by Phone: You are always welcome to place an order by calling us directly between
the hours of 9:00 AM to 7:00 PM - 7 days a week. In the event that we are unable to answer your call, your order is
important to us. Leave your name and a phone number where we can reach you on the voice mail. We will return the
call just as soon as possible. Please have your order items available, as well as your credit card information and an
email address for quicker service. Our phone number is (618) 343-4344. space Money Orders: Several of our customers do order by sending money order along with their
order details. This may be done for privacy reasons and we certainly understand. To place an order using this
method, follow the same instructions as above for a fax order and print the order information to enclose with your money order.
Make money orders payable to G&J Sales and Marketing and send them to P.O. Box 526, Maryville,
IL 62062-0526. Once we receive your order, an email will be sent verifying your order and an Order Number will
be assigned to it as reference. Once your order is processed, you will receive a shipping notification with a tracking
number. Again, be sure to enclose an email address so that we can send you this information. Power Boxes: We also have an extensive selection of e-stim power boxes to choose from as well
as a wide variety of electrodes. space  Just a Few of Our Power Box Selections We take pride in creating many of our products, and hope that you'll find something in our catalog that
you like. We can sometimes create custom orders; call or email and let us know what you want. We look forward to doing business with you.
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